Refund Policy

REFUNDS WILL BE DONE IN THE FOLLOWING CASE:

  • Packages lost in transit.
  • In case urvasionline discovers that a wrong item has been shipped to you.

NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:

  • Incorrect or outdated delivery address.
  • Incorrect address format including any form of a PO Box address.
  • After 3 failed delivery attempts by our courier agencies.
  • Package refused by recipient.
  • Sizing issues.
  • Please review our size guides carefully before making your purchase.
  • Products returned in a used or damaged condition.

IMPORTANT NOTICE CONCERNING REFUNDS:

As soon as you return your item to us and it's received into our system, we will send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account.
We do not refund shipping or freight charges on any orders or returns.

Policy

Terms of Use | Return Policy
Refund Policy | Shipping & Delivery
Jewellery Care | How to Order?
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