Refund Policy

REFUNDS WILL BE DONE IN THE FOLLOWING CASE:

• Packages lost in transit.
• In case urvasionline discovers that a wrong item has been shipped to you.

NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:

• Incorrect or outdated delivery address.
• Incorrect address format including any form of a PO Box address.
• After 3 failed delivery attempts by our courier agencies.
• Package refused by recipient.
• Sizing issues.
• Please review our size guides carefully before making your purchase.
• Products returned in a used or damaged condition.

IMPORTANT NOTICE CONCERNING REFUNDS:

As soon as you return your item to us and it's received into our system, we will send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account.
We do not refund shipping or freight charges on any orders or returns.